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Privacy Policy

Privacy Policy

Privacy Policy

5 Play Pty. Ltd.
ABN: 39 669 281 994
Effective Date: January 1st 2025

  1. Introduction

At 5 Play Pty. Ltd. (ABN 39 669 281 994), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, registering for events, or otherwise providing us with your personal information, you agree to the terms of this Privacy Policy.

  1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Date of birth
  • Email address
  • Phone number
  • Emergency contact details
  • Health or accessibility information (if required for participation)
  • Photos and videos taken at events
  • Payment details (processed via secure third-party platforms)
  • IP address and browser/device information
  1. How We Collect Your Personal Information

We collect information in several ways, including:

  • When you register for an event via our website or in person
  • When you complete forms (online or paper-based)
  • When you communicate with us via email, phone, or social media
  • When you participate in activities where media is recorded
  • Automatically through cookies or analytics tools when you use our website
  1. Why We Collect Your Personal Information

We collect personal information for purposes such as:

  • Registering and managing participants for basketball events
  • Communicating event updates or changes
  • Responding to inquiries and providing customer support
  • Ensuring safety and emergency contact during events
  • Marketing future events (with your consent)
  • Improving our services and website functionality
  1. Use and Disclosure of Personal Information

We will only use or disclose your personal information for the purposes for which it was collected or as otherwise permitted by law. This may include sharing information with:

  • Event partners, venues, or coordinators
  • Schools or youth agencies (for collaborative programs)
  • Technology providers (e.g., email marketing platforms)
  • Law enforcement or regulatory bodies where required

We do not sell or rent your personal information to third parties.

  1. Photos and Video at Events

We may capture photos or videos during events for promotional or educational purposes. By participating in our events, you consent to this media being used by 5 Play Pty. Ltd. in marketing and communications unless you notify us in writing to opt out.

  1. Protection of Your Personal Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. This includes:

  • Secure online registration and payment systems
  • Password-protected data storage
  • Access limited to authorised staff or volunteers
  1. Website Analytics and Cookies

Our website may use cookies and analytics tools (e.g. Google Analytics) to collect non-identifiable information about how visitors use our site. This helps us improve usability and content. You may disable cookies through your browser settings.

  1. Access to and Correction of Personal Information

You have the right to access and request correction of the personal information we hold about you. To do so, please contact us using the details below. We may require you to verify your identity before responding to your request.

  1. Children’s Privacy

We are committed to protecting the privacy of young people. If you are under 18, you must obtain consent from a parent or guardian before providing any personal information. We may request this consent when collecting data for youth-focused events.

  1. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. We securely dispose of personal information when it is no longer needed.

  1. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

  1. Contact Us

For any questions, concerns, or requests regarding your privacy or this policy, please contact:

5 Play Pty. Ltd.
Email: hello@5play.com.au
Phone: +61 414 099 858
Address: Sunshine Coast QLD
Website: https://5play.com.au